2.LEGAL CONSEQUENCES FOR VIOLATIONS

In accordance with Indian law, the following penalties may apply:

• Tampering with Computer Source Documents: Imprisonment up to 3 years, or a fine up to ₹2,00,000, or both.
• Hacking into Computer Systems: Imprisonment up to 3 years, or a fine up to ₹1,00,000, or both.
• Receiving Stolen Computer Data or Devices: Same as above.
• Publishing Obscene Material: Imprisonment up to 2 years, or fine of ₹2,000. For repeat offenses, imprisonment up to 5 years plus ₹5,000 fine (Section 292 IPC).
• Transmitting Offensive or False Information:Punishable under Section 66A (Struck down in 2015, but similar provisions apply under IPC 505 and IT Act sections for defamation/misinformation).

3.DATA COLLECTION PRACTICES

3A.Data Provided by Users

• Information provided during registration or at checkout, including name, email, contact number, delivery address, etc.
• Information shared voluntarily, such as product reviews, testimonials, or uploaded documents/images.
• Integration data via third-party platforms (e.g., social media logins) is also stored securely.

3B.Data Collected Automatically

• We use analytics and tracking tools to collect session behaviour, usage patterns, IP address, device/browser details, and geolocation data.
• AI-powered Chabot interactions and feedback may also be stored to enhance user experience.

3C. Data Shared by Digital Voucher/Sales Partners

• Business details and identity verification documents of sales/brand partners are securely stored and never disclosed without consent.

3D. Transaction Data

• Details like order history, shipping address, and contact number are stored for order processing and customer service.
• Financial data such as card numbers are not stored by us; we redirect payments to secure third-party payment gateways.

3E. Financial Information

• Sensitive information like card details and banking credentials are handled by PCI-DSS-compliant payment gateways (e.g., Razorpay).

3F. Personal Information

• Name, gender, contact details, and nationality may be collected to personalize services and ensure compliance with applicable laws.

3G. Cookies

• We use cookies to improve user experience, analyse traffic, and personalize content.
• Cookies are used only after obtaining explicit consent in accordance with legal guidelines.

4. DATA SECURITY & PRIVACY PROTECTION

We are committed to protecting the integrity, confidentiality, and security of your data.

4A. Secure Coding Practices

• Our systems are developed using secure programming standards to minimize vulnerabilities.

4B. Verified Integrations

• Third-party services are integrated only after stringent reviews of their security and compliance standards.

4C. Infrastructure-Level Security

• We use the latest antivirus, anti-malware, SSL encryption, firewall systems, and intrusion detection systems to safeguard our platform.

4D. Monitoring & Risk Mitigation

Our technical team regularly monitors and blocks:

• Fake user profiles
• Malicious scripts or code injections
• Inappropriate or offensive user-generated content
• Spamming or phishing activities
• Attempts of unauthorized access or hacking

Legal action is taken where required, and malicious content is removed immediately.

5. CHANGES TO THIS PRIVACY POLICY

• We may update this Privacy Policy from time to time.
• Any material changes will be communicated via email or a website banner.
• You are encouraged to review this policy periodically.
• Updates are effective as of the date they are published on this page.

6. PRIVACY FOR MINORS

• Our services are not intended for users under the age of 18 years.
• We do not knowingly collect personally identifiable information from minors.
• Parents or guardians who believe their child has provided personal data may contact us immediately. We will delete such data without delay.